- What Information Do We Collect?
Supergrid collects information from you when you create your account for the Website, request copies of publications, subscribe for email newsletters and press releases, seek additional information regarding our services or employment opportunities, databases, or register for conferences and other Supergrid-sponsored events. If you do not provide such information, you will not be able to create an account for the Website, request copies of publications, subscribe for email newsletters and press releases, seek additional information regarding our services or employment opportunities.
Personal information that we collect includes: names, addresses, e-mail addresses, phone numbers, unique personal identifiers, financial information, subject areas of interest and/or demographic information.
In addition, Supergrid may also conduct user surveys on the Web or use technologies to provide Supergrid with information on a number of areas, such as user identity, user viewing habits, whether or not users found what they were searching for, whether the Website content is relevant to user needs, and the like.
- How Do We Use Personal Information?
The purposes and uses of your personal information will depend on the use of the Website and the personal information provided. We process your personal information:
- For the purposes of safeguarding Supergrid’s legitimate interests, including:
- Informing you about updates to our services and notifying you about other products and services offered by Supergrid that may be of interest to you, including information regarding publications and events or sending you marketing materials;
- Responding to feedback, queries and complaints that you submit to us;
- Understanding the Website’s user population, and identifying subjects of interest;
- Measuring and improving the effectiveness of Supergrid’s marketing actions across different channels;
- Improving our web content and navigation.
- On the basis of your consent. Insofar as you have granted us consent to the processing of personal information for specific purposes, the lawfulness of such processing is based on your consent. You may withdraw your consent at any time.
- For compliance with a legal obligation. This includes anti-fraud and anti-money laundering measures as well as tax and social security requirements
- How We Might Share Your Information
Supergrid will not sell, share, or rent or otherwise make available your personal information to other parties, except that we may disclose the information to third parties who perform services on our behalf and have a need to access the information in connection with those services. Any third parties will only process this information to the extent to which and within the limits that Supergrid itself is permitted to process that data. In addition, Supergrid may disclose your contact information in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information that you have posted on the Website or otherwise provided to Supergrid.
The third parties with whom we may need to share personal information to help us provide services and products to you and to run our Website include: our subsidiaries or affiliates; our advisors; our third party service providers who process information on our behalf to help run some of our internal business operations including email distribution, IT services and marketing and events services; our business partners for publications and events co-organized by Supergrid and them; law enforcement bodies in order to comply with any legal obligation or court order.
The above also includes third parties located in different countries around the world, including outside of the EEA. It may involve your personal information being located in various countries around the world, e.g. USA where privacy laws differ. We only make these arrangements or transfers where we are satisfied that adequate levels of protection are in place to protect information held in that country. In addition, the Website may be viewed and accessed anywhere in the world, including countries that may not have laws regulating the use and transfer of personally identifiable information. By using the Website, submitting information through the Website, or submitting personal information to Supergrid through other means, you voluntarily consent to such international transfer and hosting of such information to those countries and parties.
- Retention of Your Personal Information
Supergrid retains your personal information for as long as is necessary to fulfill the purpose for which it was collected. We may retain your personal information for longer if it may be the subject of a legal claim, or may otherwise be relevant for future litigation.
Where you tell us that you no longer wish to receive marketing messages about Supergrid’s products and services, we will keep this information about you until you tell us otherwise. This is to ensure that we don’t send you any further marketing communications in error.
- Unsubscribing from Marketing Communications
If, at any time, you prefer not to receive further communications from us in any or all forms you will have the ability to unsubscribe from such communications by clicking on the link provided in every email that is sent to you by us.
- Cookies and other Tracking Technologies
We use the following types of cookies:
- Persistent cookies: to improve your experience when using the Website.
- Session cookies: to enable your use of our Website and to remember your settings. Session cookies are deleted automatically at the end of your visit.
- Web analytics cookies: These cookies are used by us or third-party providers to analyze how the Website and our services are used, including the following types: Google Analytics, Adobe Analytics, Web Beacons.
By continuing to browse or use our Website and services, you agree that we can store and access cookies and other tracking technologies as described herein.
Strictly necessary: These cookies are essential for certain features of our Website to work. These cookies do not record identifiable personal information and we do not need your consent to place these cookies on your device. Without these cookies some services you have asked for cannot be provided.
Performance: These cookies are used to collect anonymous information about how you use our Website. This information is used to help us improve our Website and understand how effective our adverts are. In some case we use trusted third parties to collect this information for us, which may include recording your use of our Website but they only use the information for the purposes explained. By using our Website, you agree that we can place these types of cookies on your device. You have the right to object from being recorded on our Websites.
Functionality: These cookies are used to provide services or remember settings to enhance your visit for example text size or other preferences. The information these cookies collect is anonymous and does not enable us to track your browsing activity on other websites. By using our Website, you agree that we can place these types of cookies on your device.
Targeting and Advertising: These cookies are used by trusted third parties to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. Information contained in these cookies is anonymous and does not contain your personal information. To find out more about cookies used for targeting and advertising follow www.youronlinechoices.com and www.networkadvertising.org or contact us at firstname.lastname@example.org for further information about the trusted third parties we use.
- Security of Data
Supergrid has in place appropriate technological and operational security processes designed to protect personally identifiable information from loss, misuse, alteration or destruction. Only authorized employees and contractors will have access to any data provided by you, and that access is limited by need. Each employee or contractor having access to any personally-identifiable information is obligated to maintain its confidentiality. Although we take steps that are generally accepted as industry standard to protect your personally-identifiable information, Supergrid cannot guarantee that your personally-identifiable information will not become accessible to unauthorized persons and Supergrid cannot be responsible for any actions resulting from a breach of security when information is supplied over the Internet or any public computer network.
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- Compliance with the Law
Supergrid complies with all applicable privacy laws and regulations. Supergrid may be compelled to surrender personal user or customer information to legal authorities if presented with a court subpoena or similar legal or administrative order, or as required or permitted by the laws, rules and regulations of any nation, state or other applicable jurisdiction. Also, in the event of a violation of the terms and conditions of use of the Website or a violation of any restrictions on use of materials provided in, or through, the Website, we may disclose personal user information to our affected business partners or legal authorities.
- Your Rights over your Personal Data
In accordance with applicable data protection laws, including but not limited to the GDPR, you have a right to:
- Access your personal data by requesting a copy of the personal information we hold about you and details of how we use that information.
- If any of the information held about you is incorrect or out of date, you have the right to amend or rectify it. Please follow the process outlined below and we will amend our records where appropriate.
- You have the right to require us to erase your personal data, stop processing your personal data, restrict the processing of your personal information, right of portability of your personal information and/or to withdraw your consent to processing. This may not apply if there are other legal justifications to continue processing.
- You also have a right to lodge a complaint with a relevant supervisory authority.
If you think we may have incorrect personal information, or would like a copy of the personal information we hold on you, or to exercise any other data protection right, please email us at email@example.com. Please note that we need you to prove who you are before we can provide you with any information.
Supergrid understands the importance of protecting children’s privacy, particularly in their online interactions. This Website is not designed for and does not intentionally target or solicit to children 18 years of age and younger.
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